Member News

Notification of Unplanned Outage in Easyclaim, Medicare Online and ECLIPSE services

22 May 2017

Good afternoon, The Australian Government Department of Human Services would like to advise that a System Outage occurred between 7.05pm and 8.40pm, 18 May 2017 that disrupted Easyclaim, Medicare Online and ECLIPSE services. The issues experienced have now been resolved.  Any failed transmissions during this period will need to be resubmitted. We apologise for any…

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ADDITIONAL – planned degradation of service to the Healthcare Identifiers (HI) Service Production and Vendor environments 27-28 May 2017

18 May 2017

DEGRADATION OF SERVICE The Australian Government Department of Human Services advises there will be a planned degradation of service to the Healthcare Identifiers (HI) Service Production and Vendor environments. The degradation of service will occur between Saturday 8:00pm 27 May 2017 to Sunday 6:00am 28 May 2017 (AEST.) The following systems will be affected in…

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Department of Human Services Advice – Revised Obligations for Online Claiming

04 May 2017

The Department of Human Services (the department) has conducted a risk review on cloud based software integrated with the department’s online channels, and is in the process of amending policies and procedures to reflect the recommendations identified in the review. The department wishes to provide you with advance notice that there will be new and…

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Department of Human Services Advice: Changes to Simplified Billing – Action Required

03 May 2017

The Australian Government Department of Human Services would like to advise of multiple changes for Simplified Billing effective 12 June 2017. Secure email messaging The department is introducing secure email messaging for Simplified Billing statement of benefit letters. This means that statement of benefit letters will no longer be printed and mailed to you. In…

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ITAC 2017 – Call for Abstracts

13 April 2017

The ITAC 2017 organising committee invites the submission of presentation abstracts for the Annual Information Technology in Aged Care Conference to be held 21 & 22 November 2017 at the Gold Coast Convention & Exhibition Centre. The theme of the conference, ITAC – Navigating the Future emphasises the importance of information technology in establishing a…

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MEMBER COMMENTS REQUESTED – Department Human Services Advice: Cloud Computing

11 April 2017

The below information was received from DHS.  We are seeking feedback / comment from members regarding the information below, in particular the stated requirement of “dedicated servers” by  Medicare that can be taken directly to DHS next week in Canberra for discussion of the implications.   Good afternoon The department has reached a position following…

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PITUS Update

04 April 2017

New standards, information models and terminology reference sets now available The RCPA Board of Directors have officially endorsed the Standards for Pathology Informatics in Australia (SPIA) and associated information models and terminology reference sets, following internal and public review and endorsement from all of the main stakeholders. The Standards for Pathology Informatics in Australia (SPIA)…

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Communiqué of the meeting of the Pharmacy Board of Australia

04 April 2017

The communiqué of the meeting of the Pharmacy Board of Australia held 24 March 2017 is now available on the Board’s website. http://www.pharmacyboard.gov.au/News/Communiques.aspx

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Day light savings update – Medicare Easyclaim, ECLIPSE and Medicare Online services

31 March 2017

Good morning, End of Daylight savings 2017 NSW, ACT and VIC The Australian Government Department of Human Services would like to advise that due to system maintenance, Medicare Easyclaim, ECLIPSE and Medicare Online services will be unavailable between 22:00 April 1, 2017 and 04:00 April 2, 2017 As a result, Medicare Easyclaim will need to…

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